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Return

Please fill this form and return the goods with sufficient postage
and without delay and in all cases at the latest within fourteen days
from the day on which you inform us of revocation of this contract, to us.

DISKO Solutions GmbH
Resselgasse 1
2201 Gerasdorf bei Wien
Austria

§ 5 Withdrawal

(1)

  Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. 

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. In the case of a contract relating to multiple goods ordered in one order and delivered separately or in the case of a contract relating to delivery of a good consisting of multiple lots or pieces the withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece. 

To exercise the right of withdrawal, you must inform us 

DISKO Solutions GmbH
Resselgasse 1
A-2201 Gerasdorf bei Wien
Österreich

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
(2)

  Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. In the case that the same means of payment as used for the initial transaction is not available for the reimbursement (e.g. cash on delivery) the reimbursement will be carried out via bank transfer to a bank account named by you.

You shall send back the goods or hand them over to:

DISKO Solutions GmbH
Resselgasse 1
A-2201 Gerasdorf bei Wien
Österreich


without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall return the goods immediately, either by return shipment or handover to us, and in any case at the latest within fourteen days as of the date on which you informed us of the revocation. The deadline will be observed if you ship the goods prior to the expiration of the fourteen-day deadline. We will bear the costs for the return shipment of the goods. You will only be required to bear the costs of a potential value loss of the goods if this value loss was caused by an unnecessary scope of the goods inspection conducted by you as to their condition, characteristics and mode of functioning.
(3)

  Please note:

A right to withdrawal does not exist for

— the supply of goods made to the consumer’s specifications or clearly personalised (e.g. flocked or printed shirts or tricots made to order);

— the supply of sealed audio or sealed video recordings or sealed computer software (e.g. CDs, DVDs, Blu Rays) which were unsealed after delivery;

— the supply of goods which are liable to deteriorate or expire rapidly;

— the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications; and

— the provision of services related to leisure activities if the contract provides for a specific date or period of performance (e.g. tickets).
(4)

  Withdrawal form  Online Form

(complete and return this form only if you wish to withdraw from the contract) 

— To

DISKO Solutions GmbH
Resselgasse 1
A-2201 Gerasdorf bei Wien
Österreich

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

— Ordered on (*)/received on (*),

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) (only if this form is notified on paper),

— Date

(*) Delete as appropriate.